Privacy policy

This policy explains how System Lagoon Field Ltd handles personal data when you use our website or contact us.

Data controller

The data controller is System Lagoon Field Ltd, Street: 192 Burlington Road; City: Birmingham; State/province/area: West Midlands; Zip code: B10 9PD; Country: United Kingdom. Email: contact@system-lagoonfield.click. Phone: 0121430643.

Data we collect

When you submit the contact form we collect your name, email address, optional service interest, optional programme focus, and message content. Server logs may record IP address and browser type for security. If you accept analytics cookies, we may collect aggregated visit statistics as described in our cookie policy.

Purpose and lawful basis

We process enquiry data to respond to your message and, where relevant, to prepare a statement of work. The lawful basis is legitimate interests in operating our advisory practice, or contract where we have agreed to deliver an engagement.

Retention

Enquiry messages are retained for up to twenty-four months unless a longer period is required for an active client relationship or legal obligation. Client project files follow the retention period stated in the relevant statement of work.

Sharing

We do not sell personal data. We may share information with email or hosting providers who process data on our instructions, or when required by law.

International transfers

If a processor stores data outside the United Kingdom, we require appropriate safeguards such as UK adequacy regulations or standard contractual clauses.

Your rights

Under UK GDPR you may request access, correction, erasure, restriction, or portability of your personal data, and you may object to certain processing. You may complain to the Information Commissioner’s Office (ICO).

Contact for privacy requests

Email contact@system-lagoonfield.click with the subject line “Privacy request”.